This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

PRODUCT INFORMATION

SHOP TRANSLATED SIZING

As an online store, we buy from different designers and manufacturers. Since there is never a standard sizing chart that all designers & manufacturers follow, items fit different from size to size. A size 18 may not fit the same by designer and by style. To aide in determining your size, we fit all of our items on a size 18 fit model. Based on the size that fits her we determine the measurements of the other sizes. We include the bust, waist and hip measurements for every style. If you are between sizes, we recommend you take the size larger.

To determine your measurements:

Bust– that’s easy, it’s your bra size!

Waist– For our heart and pear shapes, it’s the smallest portion of your torso. For our apples, it’s the middle of your torso.

Hips- The largest measurement between your waist and knees.

CARE INSTRUCTIONS

Please follow the manufacturers washing instructions carefully. Shop Translated can not be liable for damaged items if it was not washed properly.



PAYMENT OPTIONS

Shop Translated currently accepts Visa, MasterCard, and American Express. We first charge you for your purchase and then ship your item(s).

Sales Tax

Shop Translated charges local and state taxes for California of 7.75% required by law. Prior to the last step you will see the complete total including shipping & sales tax.



RETURNS OR EXCHANGES

We want to ensure our customers have a pleasant buying experience at Shop Translated. You’re satisfaction is guaranteed on your purchase, and you may return or exchange items within 14 days from the delivery date of your merchandise. Any items received between 15-30 days will be issued merchandise credit. As we buy goods according to season, we can not accept any merchandise after 30 days. We do not accept returns or exchanges on sale items.

Terms for Returns:

Items must have the all tags, labels and be in the original condition. If the returned items are not returned in this condition, they will not be eligible for return, credit or exchange.

Sale items are final, no exchanges or returns.

For returned items, shipping and handling costs are non-refundable.

For exchanged items, we will ship your exchanged item free of cost.

If you are returning an item for store credit, shipping & handling costs are non-refundable. When returning the goods back, please insure the package and get a tracking number, as Shop Translated can not be held liable for merchandise lost in transit. The 14 day or 30 day time period is from the date the merchandise was delivered to your residence to the post marked date of when the goods were shipped back to Shop Translated offices.

Please send items to:

Shop Translated

Attn: Return / Exchange Dept

13939 Oxnard Street Suite 10

Van Nuys, CA 91401

If you have any questions or need more information, please email us at info@shoptranslated.com. We will contact you within 24 hours.

Credit Card Refunds

We will credit the original credit card used which will reflect on your statement within 4-6 weeks. Shipping and handling charges are not refunded, unless you were sent the wrong or a damaged piece.



SHIPPING & HANDLING COSTS:

Shop Translated ships via Fed ex ground. Please see the below for detailed shipping costs:

$1- $25.99 = $4.00 shipping +$2.00 handling per order = Total $6.00

$26-$99.99 = $6.00 shipping +$2.00 handling per order = Total $8.00

$100-$149.99 = $8.00 shipping +$2.00 handling per order = Total $10.00

$150-$199.99 = $10.00 shipping +$2.00 handling per order = Total $12.00

$200-$249.99 = $12.00 shipping +$2.00 handling per order = Total $14.00

$250.00+ = FREE shipping & handling

FED EX EXPRESS / OVERNIGHT:

For any Fedex Overnight / Express orders, please email us with the request. We can not guarantee we can fill it immediately, but we will definitely do our best to get it to you as soon as possible. FedEx Overnight / Express costs will be advised to you upon request.

PROCESSING TIME:

Processing time for orders will take 2-6 working days upon credit approval. Fed Ex Ground service does not include weekend or holidays. It takes approximately 5-8 working days to be received.





AFFLILIATE PROGRAM – EARN 8% OFF ALL SALES!

Add the SHOP TRANSLATED link on your site by joining our affiliate program and earn 8% commission! As plus size women’s clothing is a growing market, the potential is endless! The process is easy, and we will help you through all the steps to get up and running. We work with an internet marketing agency that have an innovative, reliable tracking software that track the sales that were obtained by clicks through your site. Independent and corporate websites have the opportunity to match their existing content with links to the SHOPTRANSLATED website, and in turn get paid commission for it.

Whenever a customer goes to your site, clicks on the SHOP TRANSLATED banner and makes a sale, 8% of the sale is your commission! We will provide you with all the logos, banners and pictures. Our affiliate program then pays you this commission each month. Please contact info@shoptranslated.com for more information.



TERMS OF SERVICE

INTELLECTUAL PROPERTY:

SHOP TRANSLATED reserves the right to changes the terms of service, add & remove portions of the website at any time. SHOP TRANSLATED will correct any problems or issues associated with the website as soon as we are aware of them. We will not be held liable for any errors on the website. All contents that are on the SHOP TRANSLATED website, including photos, illustrations, and design are property of Shop Translated. Any use of the website SHOP TRANSLATED.COM must be for non-commercial personal use and must have written permission from SHOP TRANSLATED for use otherwise. Any attempt to duplicate or download any items from the website is prohibited and will be penalized to the fullest extent of the law.



PRIVACY AND SECURITY

USER INFORMATION

The contents of SHOP TRANSLATED are offered as is displayed on the website. The use of this site automatically acknowledges that the user uses the website at the customers’ own risk.

Shop Translated collects customer information in an effort to improve our customers' shopping experience. In doing so, we realize we must maintain and use customer information responsibly. Customers’ personal information will be handled in a safe, secure manner. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.

Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. In the event that SHOP TRANSLATED is merged or acquired by a third party, we retain the right to transfer all consumer information databases. In addition, we will disclose customer information with law enforcement agencies with or without a court order.

Once you are registered on SHOP TRANSLATED, we may use your information to promote SHOP TRANSLATED products, sales, promotions, contests and direct advertisement. We also collect your interests by tracking pages and purchases. This is done on an aggregate basis to gather traffic patterns to assist SHOP TRANSLATED in improving the users’ shopping experience.

Any comments regarding SHOP TRANSLATED website or the company remains property of SHOP TRANSLATED, and we reserve the right for advertising and promotional use. To be removed from the database, please contact info@shoptranslated.com.



INDEMNIFICATION

You agree to defend, indemnify and hold SHOP TRANSLATED harmless from all liabilities, claims and expenses, including attorney’s fees that arise from the use of the site. SHOP TRANSLATED reserves the right at its own expense to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which even you will cooperate with SHOP TRANSLATED in asserting any available defenses.

The terms of use shall be governed by and construed in accordance with the laws of the State of California, without regard to any conflict provisions. Any dispute arising under the Terms of Service shall be resolved exclusively by the state and federal courts of the State of California, County of Los Angeles.