This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.PURCHASE INFORMATIONPayment OptionsShop Translated currently accepts Visa, MasterCard, and American Express. We first charge you for your purchase and then ship your item(s).
Sales TaxShop Translated charges local and state taxes for North Carolina of 7.75% required by law. Prior to the last step you will see the complete total including shipping & sales tax.
Gift ReceiptsPlease email mail us if you would like a gift receipt included in the package. This receipt will not include the price(s). It will have necessary information for exchange if necessary.
RETURNS OR EXCHANGES
We want to ensure our customers have a pleasant buying experience at Shop Translated. Please see the following policies for returns.
Regular Priced Merchandise: To receive a full refund (minus shipping), items must be returned within 14 days from the day your merchandise was delivered. Any items received between 15-30 days will be issued merchandise credit, minus the shipping/handling costs. All return orders must include a copy of the billing receipt (shipping confirmation email you received when your order was processed). As we design our styles according to season, we can not accept any merchandise after 30 days.
Sale Items Sale items are FINAL. We can not accept returns or exchanges for these items.
Gift orders: Returned items that were purchased as a gift and returned with a gift receipt can be exchanged within 14 days, minus additional shipping costs. Shipping and handling costs are non-refundable. All orders for return must be accompanied with the gift receipt. Please contact us if you would like a gift receipt enclosed in the package. The receipt will not include the price(s) of the items.
TERMS FOR RETURNS Items must have all tags, labels and be in their original condition. Items will be considered damaged if they contain pet hair, smell of cigarette smoke, or are in any other way unable to be sold to future customers. If the returned items are not returned in their original condition, they will not be eligible for return, credit or exchange.
** Shipping and handling costs are non-refundable.
** Sales receipt must be included in the package.
** For exchanged items, customer is responsible for shipping costs.
** If you are returning an item for store credit, shipping & handling costs are non-refundable.
** When returning items, please insure the package and get a tracking number, as Shop Translated can not be held liable for merchandise lost in transit.
** Please follow the manufacturer�s washing instructions carefully. Shop Translated can not be liable for damaged items if it was not washed properly.
** The 14 day or 30 day time period begins the date your order was delivered, and ends the date your return is delivered back to Shop Translated offices.
Please send items to :Shop Translated
Attn: Return / Exchange Dept
465 Panorama Park Place
Cary, NC 27519
If you have any questions or need more information, please email us at info@shoptranslated.com. We will contact you within 24 hours.
CREDIT CARD REFUNDSWe will credit the original credit card used which will reflect on your statement within 4-6 weeks. Shipping and handling charges are not refunded, unless you were sent the wrong or a damaged piece.
SHIPPING INFORMATIONGROUND: CONTINENTAL USAll domestic ground orders are shipped via FedEx Ground - $8.95.
The FedEx is a flat shipping rate, regardless of the quantity, weight or location. Delivery time varies from 2 - 7 business day�s, this does not include weekends or holidays.
EXPEDITED: CONTINENTAL US All domestic expedited orders are shipped via FedEx 2Day - $23.95.
Orders received by 12pm EST are eligible for FedEx 2nd Day AIR. All FedEx Air orders are shipped and delivered Monday through Friday. To request Saturday delivery, please email us with your request, info@shoptranslated.com.
GROUND: HAWAII / ALASKAAll ground orders to Hawaii & Alaska are shipped via FedEx Ground - $26.95.
Delivery time varies from 2-7 business day�s, this does not include weekends or holidays. When shipping to remote locations, there are potential delays that we are not able to control. If you are in a remote location, please allow a few additional days for delivery.
EXPEDITED: HAWAII / ALASKAAll expedited orders to Hawaii & Alaska are shipped via FedEx 2Day - $34.95.
INTERNATIONAL: CANADAOrders to Canada are shipped via FedEx Ground - $25.95.
Delivery time varies from 2 - 7 business day�s, this does not include weekends or holidays.
INTERNATIONALAll international orders (excluding Canada) are shipped via FedEx Economy or USPS - $44.95.
International packages are shipped via FedEx or USPS. Customs, duty, and tax fees are the sole responsibility of the customer. The shipping cost does not include these fees. Any additional customs clearance charges must be paid by the customer. Shop Translated has no control over these charges and can not predict what they may be.
When the order reaches the destination country, the customs clearance procedures and inspections may cause delays that are beyond Shop Translated control and the original delivery estimates. Customs policies vary from country to country. Please contact your local customs office for more information. When ordering from Shop Translated, you are considered the importer of record and must comply with all the laws and regulations of the country in which the package is being sent.
For international orders, additional shipping fees may be incurred. We will contact you regarding these potential fees before shipping your order. For example, in Australia, FedEx charges extra for delivering to locations that are "Out Of Delivery Area".
REFUSED SHIPMENTS DOMESTIC / INTERNATIONAL:Additional charges may be assessed if more than one attempt is made for delivery. If customer refuses delivery, they will be responsible for the return shipping cost to our office. This applies to both Domestic and International orders!
Customer is responsible for additional fees if it is necessary to forward the package due to customer providing incorrect address, or if package is un-deliverable due to customers schedule.
PROCESSING TIME: Normal processing time for orders take 4-6 days (Monday-Friday, weekend & holidays are not included), upon credit approval. If you need an order out immediately, please email us! We do the best we can to get orders out ASAP.
AFFLILIATE PROGRAM - EARN UP TO 15% ON ALL SALES!Add the
SHOP TRANSLATED link on your site by joining our affiliate program and earn 10% commission, with the possibility to earn up to 15%! As plus size women's clothing is a growing market, the potential is endless! The process is easy, and we will help you through all the steps to get up and running. We work with an internet marketing agency that has innovative, reliable tracking software that tracks the sales that were obtained by clicks through your site. Independent and corporate websites have the opportunity to match their existing content with links to the
SHOPTRANSLATED website, and in turn get paid commission for it.
Whenever a customer goes to your site, clicks on the
SHOP TRANSLATED banner and makes a purchase, 10% of the sale is your commission! We will provide you with all the logos, banners and pictures. Our affiliate program then pays you this commission each month. Please contact info@shoptranslated.com for more information or log into the link below for approval.
http://www.shareasale.com/shareasale.cfm?merchantID=14680
TERMS OF SERVICE
INTELLECTUAL PROPERTY: SHOP TRANSLATED reserves the right to changes the terms of service, add & remove portions of the website at any time.
SHOP TRANSLATED will correct any problems or issues associated with the website as soon as we are aware of them. We will not be held liable for any errors on the website.
All contents that are on the SHOP TRANSLATED website, including photos, illustrations, and design are property of Shop Translated. Any use of the website SHOP TRANSLATED.COM must be for non-commercial personal use and must have written permission from SHOP TRANSLATED for use otherwise.
Any attempt to duplicate or download any items from the website is prohibited and will be penalized to the fullest extent of the law.
PRIVACY AND SECURITY USER INFORMATION The contents of SHOP TRANSLATED are offered as is displayed on the website. The use of this site automatically acknowledges that the user uses the website at the customers own risk.
Shop Translated collects customer information in an effort to improve our customers' shopping experience. In doing so, we realize we must maintain and use customer information responsibly. Customers' personal information will be handled in a safe, secure manner. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
In the event that SHOP TRANSLATED is merged or acquired by a third party, we retain the right to transfer all consumer information databases. In addition, we will disclose customer information with law enforcement agencies with or without a court order.
Once you are registered on SHOP TRANSLATED, we may use your information to promote SHOP TRANSLATED products, sales, promotions, contests and direct advertisement. We also collect your interests by tracking pages and purchases. This is done on an aggregate basis to gather traffic patterns to assist SHOP TRANSLATED in improving the users shopping experience.
Any comments regarding SHOP TRANSLATED website or the company remains property of SHOP TRANSLATED, and we reserve the right for advertising and promotional use.
To be removed from the database, please contact info@shoptranslated.com.
INDEMNIFICATION
You agree to defend, indemnify and hold SHOP TRANSLATED harmless from all liabilities, claims and expenses, including attorney's fees that arise from the use of the site. SHOP TRANSLATED reserves the right at its own expense to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which even you will cooperate with SHOP TRANSLATED in asserting any available defenses.
The terms of use shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to any conflict provisions. Any dispute arising under the Terms of Service shall be resolved exclusively by the state and federal courts of the State of North Carolina, County of Cary.